Privacy Policy
Who we are
HIKAYETUKUM (حكايتُكُم) is a brand operated by an individual seller. Contact: hikayotokom24@gmail.com.
Your memories in the “My Child’s Story” app
- What you write and the photos you add are stored on your device, in the app’s storage in your browser.
- The app needs no account or sign-up, and it does not send your writing or photos to our servers or to any other server.
- Backups and PDF files are created on your device, and you keep them wherever you choose. Anything you store in other services (such as iCloud or Google Drive) is subject to those services’ policies.
- Because we do not keep a copy of your book, we cannot recover it for you if a device is lost without a backup.
This website
- The website is hosted by a hosting provider that may process technical data, such as IP addresses, to operate and protect the site.
- This website does not set cookies itself and does not use analytics or advertising tools.
Purchases
Purchasing is not yet available on this website. When it opens, payments will be handled by a payment provider acting as Merchant of Record, which processes payment data under its own privacy policy; we will name it on this page. We never see your card details. We receive from the provider only what is needed to deliver the product and support you, such as your email address, order number and purchase code.
When you activate your purchase in the app, the purchase code is sent for verification only; nothing from your book or photos is sent.
Messages
If you contact us, we use your email address or phone number and what you send only to reply to you. Messages sent through WhatsApp, Instagram or Facebook are also subject to those platforms’ policies.
Children’s data
The app is intended for parents. What they write about their children, and their photos, stays on their devices; we do not collect it.
Your rights
You can ask to access, correct or delete the data we hold about you (such as order details and messages) by writing to hikayotokom24@gmail.com. The book data on your device is under your direct control.
We keep order details and messages only as long as needed to support you and to meet legal obligations, then delete them. Any additional rights granted by the data-protection laws of your country of residence remain yours.
Changes
We may update this policy and will publish any update on this page with its date.